Quote:
|
Originally Posted by Simongc
Update!
Just borrowed my sisters cable modem (ntl 250) and the problem is cured. So now I just need an engineer to turn up on Tuesday and swap modems over - I'm assuming that they usually carry these as a van stock item and that it wouldn't have to be ordered?
Also - I've seen quite a few reports of engineers not turning up for appointments. Is this a common problem?
Cheers,
Simon
|
The engineer might not replace your modem. Even if he does there is nothing to say that you will get the 250 series.
It's not a common problem at all for engineers not turning up, in fact it's very rare. Just make sure that the agent you speak to books the appointment (call CMC and request they check for you)