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Originally Posted by susie r
Hi Simon, I had the same trouble with the Terrayon 2 weeks ago.........had an engineer out & he gave me a new modem (NTL 250 )...........solved the problem, no trouble since.
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Thanks for the info - hopefully a quick exchange of modem should cure it then. I guess mine has had a hard life - it's been permanently on since October 2001!
Cheers,
Simon