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Originally Posted by orangebird
What was the point in that?
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You drew an analogy between NTL's offer and your current credit card provider, I was merely pointing out that, unlike NTL, your credit card provider don't print contradictory nonsense in the guise of committment to their customers.
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Originally Posted by orangebird
Edited does not mean first published though, does it,
so it could've been possible for an existing customner to do as I suggested if the offer had been there since June and they gave notice in time. No?
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I'm aware of the difference between "edited" and "published".
Yes possibly some may indeed have. However, in the context of this thread (started yesterday) any advice given with regards to cancellation is irrelevant given the 30 day notice period and the expiry of the offer. We cannot determine when it first appeared without someone from NTL confirming the date.
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Originally Posted by orangebird
Yes, they could charge for the stb and/or charge for installation. That would go down like a lead balloon in todays tight wad/want something for nothing consumer society.
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Again, that's NTL's perogative. If they want to incorporate a loss leader service as part of the backbone of their business model that's entirely up to them.
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Originally Posted by orangebird
What's untrue about the offer?
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There's nothing untrue about the offer. There is, however something unfair about the offer exemptions which makes their assertion "ntl’s aim is to give those who subscribe to its services customer-focussed attention and
a fair deal in the provision of quality communications" untrue.
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Originally Posted by orangebird
I'm not a customer, but if I sign up before the end of the month, I can have tv & bb for 20 quid...  |
Yes, because you're not currently an existing customer, nor are you restricted (at this juncture) by a 30 day cancellation period.
Quite simple.