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Originally Posted by orangebird
So that takes it out of the equation because of time  Just pointing out that what was posted earlier (ie post 5) was incorrect. |
Well, it's not really an offer if you fall into any of the exempted criteria - ie some very considerable % of their existing customer base who have services beyond just the phone (I wasn't even aware that "phone only" was possible - but there you go).
Interestingly NTL seem to have overlooked their own mission statement (
2. Provision of Services) wherein they state "ntl’s aim is to give those who subscribe to its services customer-focussed attention and
a fair deal in the provision of quality communications" which is available
here.
Consequently one could challenge how the exemptions referring to existing customers constitute "
a fair deal in the provision of quality communications" when quite clearly they are being disadvantaged by having more than just the phone service.