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fivecups · 12-07-2006, 11:06

Took 57 minutes this morning. The first lady took all my details and then informed me she could not cancel me on her system, despite her being in the home movers section. She put me on to another person and then I was back into the original home movers queue.

When I got through again I had to take the persons name and extension and make them document our moving date on the system. When she had done that I had to tell her that I would forward her name etc. in a written request to NTL and their complaints dept. And unsurprisingly Im now cancelled.

12-07-2006, 11:06	#19
fivecups Inactive Join Date: Jul 2005 Posts: 7	Re: how to get rid of ntl ? help ! Took 57 minutes this morning. The first lady took all my details and then informed me she could not cancel me on her system, despite her being in the home movers section. She put me on to another person and then I was back into the original home movers queue. When I got through again I had to take the persons name and extension and make them document our moving date on the system. When she had done that I had to tell her that I would forward her name etc. in a written request to NTL and their complaints dept. And unsurprisingly Im now cancelled.