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Old 11-07-2006, 21:43   #285
XFS03
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Location: East London (ex-C&W)
Services: XL broadband ntl250 modem
Posts: n/a
Re: Ntl Support Call Cost Message

Quote:
Originally Posted by bonzoe
0870 numbers Mon-Fri 0600-1800 8.10p...1800-0600 4.30p Sat-Sun...2.75p
in my area anyway, NTL want your postcode before giving tariff although it claims to be a National company
ntl don't use the 0870 number for broadband technical support, they use an 0871 number, which is 10p/min at all times.

---------- Post added at 22:43 ---------- Previous post was at 22:02 ----------

Just had a look at the "contact us" page on ntl's website.
It looks like they have cocked up the pricing for the call charges.
They are saying it costs no more than 5p/min for the 0845 and the 0871 numbers.

They have also missed out the service status number on the Bromley page, which is probably why the formatting is out as well.
Doesn't anyone check the pages before they go live?

http://www.ntlworld.com/helpsupport/...us/bromley.php
http://www.ntlworld.com/helpsupport/...us/langley.php


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