Cable Forum - View Single Post - Pulling my hair out with NTL billing

AndyDunstable · 11-07-2006, 20:28

Hi, just follow up - was contacted by 'RB' who was very helpful - and as good as his word a cheque arrived to refund the money that had been taken from my Direct Debit. You cannot believe just how relieved I was to FINALLY sort this out and talk to someone who actually did what he said! So full marks to 'RB'

and nil points to Customer Assistance.

Case over so I hope my pulled-out hair will regrow! (...and of course that I don't get another bill in the post next week....)

THANKS RB AND CABLE FORUM GUYS!!

11-07-2006, 20:28	#4
AndyDunstable Inactive Join Date: Jun 2006 Posts: 2	Re: Pulling my hair out with NTL billing - can anyone pls help? Hi, just follow up - was contacted by 'RB' who was very helpful - and as good as his word a cheque arrived to refund the money that had been taken from my Direct Debit. You cannot believe just how relieved I was to FINALLY sort this out and talk to someone who actually did what he said! So full marks to 'RB' and nil points to Customer Assistance. Case over so I hope my pulled-out hair will regrow! (...and of course that I don't get another bill in the post next week....) THANKS RB AND CABLE FORUM GUYS!!