Is it just me (probably) or do ntl seem to be getting more calls since they started charging for them? Maybe a poll would help to see if members are calling more now than they did before the price change?
Could it be they need to claw back some of the money they are losing through cancelations? It also seems that customers are having to call more due to mistakes on bills plus broadband going down more than it used to. My connection has been down more times than soft mick (whoever he is?) over the past month. But like I said before, is it just me?
