Thread: Ha! Retentions have the last laugh!
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Old 11-07-2006, 12:56   #12
James Henry
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Re: Ha! Retentions have the last laugh!
Quote:
Originally Posted by __spc__
He-ho,

After 40 mins on the phone - most of that being on-hold to retentions (at 5p a minute!)
It's always a good touchstone of how a company is doing when there are huge queues for its' retentions department
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