email just arrived:
Quote:
from: Research.Team@ntl.com
Dear customer,
At ntl we're keen to improve the service we offer to our customers. That means listening to what you have to say, and taking action. As you were recently in touch with us to discuss your bill, we'd like to know what you thought of the service we provided on this occasion. We'll then use your responses to help us improve. The questionnaire will only take a couple of minutes to complete. The survey is being hosted by Esmaker, an independent research company.
You can fill in the survey by clicking on the following link: Survey
To be able to log into the survey you will need the following password: xxxxxxxx
If link does not work you can use this alternative.
http://www.esmaker.com/nx/id.aspx?id...-xxxxxxxxxxxxx
Thank you for your time,
ntl research team
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Hmmm... I have not contacted them about my bill, so is this genuinely from NTL?
