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Martyn H · 11-07-2006, 11:06

I always take their name and extension, and the date of the call. As I understand it, ntl has entered into a verbal contract with you.

11-07-2006, 11:06	#9
Martyn H Inactive Join Date: Apr 2006 Location: Welling,Kent Services: 4Mb broadband allegedly, but more like 2.5Mb. Posts: 42	Re: Ha! Retentions have the last laugh! I always take their name and extension, and the date of the call. As I understand it, ntl has entered into a verbal contract with you.