It should also be noted that ntl makes money out of using a 0845 number. Granted it isn't as much as Sky makes out of using 0870 number (which I am told is 6p/minute per call) but ntl still makes money out of it nonetheless.
The fantastic money-saving website
www.saynoto0870.com has found a couple of working alternatives. They are:
- 01256 751046: Customer Services for ex-CWC NTL customers - Bromley platform - no menu
- 01256 751047: Customer Services for original NTL customers - Langley platform - no menu
In addition, the site also says that the customer retention department and the sales dept for existing customers is still available on freecall 0800-0529403.