your not the only one getting slow service im getting 116kbs average with 10meg line
and my mate that lives about 5 miles away is also getting very poor speeds
i contacted ntl about it a few weeks ago as the speed is up and down all the time
1 time ill get 1000kbs then another time ill get as low as 30kbs
ive contacted my news server and theres no problem there end
ive also tried playing games online but with the connection being so poor i get disconnected