According to the guy I was talking to, he said they monitored my outgoing/ingoing connection and used too much connectivity. Therefore I was downgraded WITHOUT WARNING to 512KBps, may I add I only signed up to NTL as it was unlimited.
I have been put up to 1MB now anyway;
Maximum Downstream Data Rate : 1024000Maximum Upstream Data Rate : 100000
So I am happy now
---------- Post added at 11:29 ---------- Previous post was at 11:28 ----------
Oh and thanks for you advice people.