Quote:
|
Originally Posted by surfer100
I was told that a senior manager said that if u know how to save me 6 million pound then they will consider not tupeing. Heres a wild and crazy idea (ntl has year on year reduced field in house numbers, but the managers seem to remain in place). Reduce the number of managers and charge an installation fee. the money saved from the managers high wages and the money from installation fees should just about cover it, or does that sound too much like common sense for them.  |
Have to agree mind NTL needs to work on its image a lot they are well known for the lack of decent support so many wouold avoid if being charged an instalation fee. This fee would have to be in line with BT's activation fee not dearer or they will just go ADSL way.
Managers where should I start first all those managers who have no knowledge of how cable works should go. ( there are plenty) those who fail to improve their departments to customer satisfaction should go and any that get extremely high bonuses ontop of high wages its one or the other. In many companies if you have high bonus you have a lower hourly rate unless you are near the top of NTL where common sense went out the window.
After that cull there should be plenty of profit to split between shareholders and staff and employ the guys we need to keep the cable running smoothly as it used to do years ago. After 6 years the loss of service is more regular now than it ever was.