[tucker61]

What does your modem config file say,
Enter 192.168.100.1 in your address bar, Password and userid is root,
Click on the operation configuration link on left hand side, then post the readings as below. this is a 4 MB connection

Network Access : AllowedMaximum Downstream Data Rate : 4096000Maximum Upstream Data Rate : 400000Maximum Upstream Channel Burst : 1600Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS DisabledMaximum Number of CPEs : 1