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Old 08-11-2003, 20:28   #20
th'engineer
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Join Date: Jun 2003
Location: Middleton North West Manchester
Services: up to 30 MEG CF version of Peter Kay
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Re: Is there a BT connection in NTL

I was just floating this idea as a possibility. Being a long time supporter and customer of the company. I was trying to understand why they get things wrong, from not understanding the customers needs. It sometimes seems that to fail at something is desired.
Surely you must admit there are many examples of this in all the services provided to customers.
E-mail service, customer communication, TV service
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