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Originally Posted by Paul
Not that I should say this but..... if you email him you will get a response and action on your fault as Ben hates customers being failed  |
I'm being totally honest here, but I think the reason that Bill doesn;t want to contact BV, is that he is worried that he will actually take action to get the fault fixed & then he won't be able to go back to ntl.
No offence Bill, and I totally agree that you
should not have to take such measures to get simple things fixed, but as you know from ntl sometimes extreme measures are necessary.