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Chrysalis · 06-07-2006, 00:51

I believe you, just find it shocking.

Incidently I had to cancel my voice fault since a adsl fault and voice fault cant be raised at the same time and apperently voice fault engineers will deliberatly leave adsl faults alone.

Today the signal quality on my line severely degraded and for a short time the adsl went completely dead and the phone kept cutting out, so will see how BT handle this. What is very stupid and a big cop out for BT is that customers cant complain to them directly regarding faults so they can avoid fixing dodgy lines.

I have heard of lots of people having 2 phone lines in one property and both lines been completely different in quality so I have left that bulldog order outstanding since that involves a new line, if it will ever get installed is another matter tho given recent events.

06-07-2006, 00:51	#113
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,047	Re: June Price Rises? I believe you, just find it shocking. Incidently I had to cancel my voice fault since a adsl fault and voice fault cant be raised at the same time and apperently voice fault engineers will deliberatly leave adsl faults alone. Today the signal quality on my line severely degraded and for a short time the adsl went completely dead and the phone kept cutting out, so will see how BT handle this. What is very stupid and a big cop out for BT is that customers cant complain to them directly regarding faults so they can avoid fixing dodgy lines. I have heard of lots of people having 2 phone lines in one property and both lines been completely different in quality so I have left that bulldog order outstanding since that involves a new line, if it will ever get installed is another matter tho given recent events.