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Originally Posted by ofirgal
Let me introduce you then to the people on this forum...
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Oh thats right, I forgot that I know every single person on this forum personally, it a bit of a pain come Christmas time when there are a couple of thousand cards to write.
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Originally Posted by ofirgal
some of the CSRs are rude, abusive and arrogant.
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Some, not all but some. Although I'll bet going onto the phone shouting and screaming is more likely to get you on the bad side of some of them. They are only human and if you give them a hard time on the phone are they more or less likely to help you out?