Thread: NTL - New Billing system Problems
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Old 05-07-2006, 13:20   #73
Ken W
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Join Date: Jul 2004
Location: Winnersh UK
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Re: NTL - New Billing system Problems
I received my bill for broadband this morning and they have DOUBLE charged me , June 01st to June 30th £24.99 twice for the same period then £24.99 July 01 - July 31st £24.99.

I phoned CS and spoke to Kevin and he agreed the double charging and put through a credit for the double charging.

I will be watching my July direct debit very carefully.
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