Cable Forum - View Single Post - NTL Customer Services: Your personal experience

Argster · 05-07-2006, 13:06

Skunk, make sure that the "Cancellation Dept" is aware that your account is closed.

One of their favourite tricks is to terminate your service after you paid any inflated outstanding amount and then charge you further because...you should have also notified the "Cancellation Dept" although the CS said that the account was then closed.
Just beware..

05-07-2006, 13:06	#771
Argster Inactive Join Date: Jun 2006 Posts: 12	Re: NTL Customer Services: Your personal experience Skunk, make sure that the "Cancellation Dept" is aware that your account is closed. One of their favourite tricks is to terminate your service after you paid any inflated outstanding amount and then charge you further because...you should have also notified the "Cancellation Dept" although the CS said that the account was then closed. Just beware..