My bill has just dropped on the floor and i have been charged
£1.60 for the privlidge of speaking to nthell, to make matters worse this is the 7th time i have rang since january of this year for them to sort out a billing problem that is there mistake, they (CS) have admitted it's there fault, i'm sorry but this now is beyond a joke £11 line rental then £1.75 caller display (which i asked for so knew the cost but still expensive)and wait for it £3.92 (i dont use the phone that much but need it because i'm disabled)for telephone calls of which £1.60 is for phoning nthell, i'm going to now write to the call centre manager and tell her how incompatent the staff she has employed are, about all the false promises i have been given (yes no problem now every thing is sorted out, get me off the phone quick attitude etc)to stuff there service (NOT) right where the sun dont shine, I'm only one person and nthell probably dont care but they have lost me as a customer for good.