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Originally Posted by James Henry
If you leave Ofcom on there as a first port of call you will certainly irritate them a bit. They are really the last port of call on the complaints chain. You must attempt to resolve the issue with ntl first, and probably then go via an arbitration before Ofcom.
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As I will be soon as I've tried a letter of complaint and also tried to get an answer through here (its been a week and still nothing).
I'm getting real sick and tired of the whole NTL thing at the moment, I just don't need the hassle, nor does anyone. Service thats constantly like this that causes people to go like the guy in Falling Down .