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Originally Posted by Neil
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thanks, I will hold off for now.
basically I reported voice fault, they asked if adsl was acting up also I said yeah so the engineer will also bring adsl fault reporting equipment.
I will be charged tho if no external fault found.
Incidently to back neil up, even tho I said my line is only partially faulty ie. useable but poor noise they still done free diversion to my mobile. Also they said if fault occurs past engineer visit they pay me £1 a day for outgoing calls on mobile, however I know this wont happen since I can actually use my phone
---------- Post added at 20:13 ---------- Previous post was at 20:11 ----------
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Originally Posted by jtwn
I cannot believe you are implying as if this is a vital step in the process of getting ones line fixed. If it was ntl you would have (and almost certainly already have) blabbed how people have to go up high to get faults fixed  |
Well I think Bill's problem seems far fetched BT are obliged by regulation to fix inaudible lines and lines that cant do 14k bitrate. Their big problem is lines that fall short of adsl standards, they will usually just do tweaks to try and stabilise poor max lines and if it doesnt work tough luck.
I have never heard of BT telling someone they cant fix an inaudible line.