Quote:
|
Originally Posted by jtwn
Quote:
|
Originally Posted by Neil
Bill-you should have emailed the BT CEO as clearly you are not getting the result you feel you should via the normal channels.
For some reason you have chosen not to email him & tell him exactly what you think of BT's poor service (despite posting about it here over & over  )
If you do not vote, you cannot complain-I know you feel you shouldn't have to email the top man but we shouldn't have to sort out ntl's mess ups.... |
I cannot believe you are implying as if this is a vital step in the process of getting ones line fixed. If it was ntl you would have (and almost certainly already have) blabbed how people have to go up high to get faults fixed  |
Finally someone See's my side of things.
Plus Neil no one forces you to sort out NTL's problems You decided to do it. I do think you and the crew here are doing a good job. Its a shame there is no website like this for BT as it's plain as the nose on your face that they dam well need one.
To the crew here keep up the good work sorting out NTL's bad customer service and consider doing a sister site for BTHELL.