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03-07-2006, 18:36

In the 3 years I had BT broadband I had 2 lots of downtime and the connection was stable, when 10mb came out I moved to NTL and instead of 2 lots of downtime in 3 years I get nearer 2 lots of downtime a DAY, a good 40-50 lots of downtime a month

This is clearly unacceptable and I am seriously considering dumping NTL and going back to BT as I need a stable connection for my work

1) Would they cancel me before year is out ?
2) Would they charge me for whole year even though they have been so incompetent ?

03-07-2006, 18:36	#1
Alfie Moon Guest Posts: n/a	Cancelling NTL question In the 3 years I had BT broadband I had 2 lots of downtime and the connection was stable, when 10mb came out I moved to NTL and instead of 2 lots of downtime in 3 years I get nearer 2 lots of downtime a DAY, a good 40-50 lots of downtime a month This is clearly unacceptable and I am seriously considering dumping NTL and going back to BT as I need a stable connection for my work 1) Would they cancel me before year is out ? 2) Would they charge me for whole year even though they have been so incompetent ?