Quote:
Originally Posted by MFKR78
Good luck reporting it, they're incompetent enough when it's a genuine fault!
It's great for the odd person having a fantastic service but not so great for the hordes of others who are getting a shoddy service repeatedly.
Whoever said 99+% of NTL customers are happy needs to wake up and get their eyes tested while they're at it. Do you work for NTL by any chance?
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I agree with
alferret, ntl:telewest have a customer base of about 7 MILLION like any big business you are going to get a few bad experiences, so where you get your "hordes" from I do not know