Cable Forum - View Single Post - Help: New BB Not Working MAC Address issues Acceptable?

Philbert · 30-06-2006, 18:11

I had NTL Broadband isntalled on 26th June and have the same new modem MAC address problem. (apparently problem MAC addresses start with 00.14)

I kept trying to register multiple times a day with the same invalid modem message.
Tech support kept telling me to try again in 24-48 hours.

Today (Fri 30th) I phoned and asked when the servers were being updated and was told 3rd July. (was hoping it was today 15:30pm as someone suggested)

NTL have made me unhappy. (I called CS and logged a complaint)

30-06-2006, 18:11	#17
Philbert Inactive Join Date: Jun 2006 Posts: 3	Re: Help: New BB Not Working MAC Address issues Acceptable? I had NTL Broadband isntalled on 26th June and have the same new modem MAC address problem. (apparently problem MAC addresses start with 00.14) I kept trying to register multiple times a day with the same invalid modem message. Tech support kept telling me to try again in 24-48 hours. Today (Fri 30th) I phoned and asked when the servers were being updated and was told 3rd July. (was hoping it was today 15:30pm as someone suggested) NTL have made me unhappy. (I called CS and logged a complaint)