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Originally Posted by Web-Junkie
@Stuart C: No, I wanted to see if I could get help here first because of the 0845 charge, I didn't see why she should have to pay anymore for an NTL mistake, but if nobody can offer help here (and I'm not expecting nor demanding any, just asking) then I will call CS.
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Fair enough.. It's just I was going to offer to refer it to the site contacts if you had (they won't do anything without an initial call).