Quote:
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Originally Posted by orangebird
They won't change the charges. You'll have to go elsewhere for your services, although I'm not too sure who still has freephone numbers for CS etc. Sky don't have a freephone number, so why should ntl?  |
Sky aren't a Telco though, so it's not really a fair or direct comparison.
BT on the other had
are a Telco & they have a freephone number (which is free from your BT line at home and also from any landline via an 0800 number)
You can also report/track faults online with BT, so even if they did charge at least they offer an alternative method of fault reporting.