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Originally Posted by s1lv3r
moved house on wednesday...
used the online ntl:home moving house thing on the 28th (over a week ago).. no phonecall/feedback at all
phoned customer services monday who put me through to the "home moving team".. they took my details and said "an installation team will get in touch with a transfer date".. .. i'm still waiting.. 2 days offline so far..
whats my next move??
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Is this the same franchise ?