Right, I have update, have established it is a pc problem, took my lap top over and disbled my wireless on it, and was able to install ntl no problem, so my mate is borrowing my laptop.
THEREFORE, there is a broadband signal, but we can't get it on her pc.
I have tried manually - i.e. internet connections>setup>connect to internet>set up connection manually>connect to a broadband connection that is already on ..... etc, but still get 'no page to display'.
Also gone to her network connections and disabled wireless too, (well figured worked for my laptop) , but this didn't solve problem.
My guessin is that it is either something to do with IP address, or NTL was not fully uninstalled (i think it was, coz we did it from add/remove programs), or some rogue file or something. Done virus check too, and still all we get is
Error 11 - no connection to ntlworld.pop , then it asks to retry.
going stright to internet explorer, all we get is 'no page to display'
Can anyone shed any light?
Cheers again
KAT X
---------- Post added at 19:33 ---------- Previous post was at 18:30 ----------
UPDATE: ERROR READS: Failed to open a connection with pop.ntlworld.com
Error 11
No sure if this helps
cheers