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Originally Posted by Hate NTL
i just called ntl and they have taken the charges off... i just asked to be put through to the disconnections team and said that i wanted to cancel my phone line and ntl dial up service and the lady told me to wait a couple of minutes and said "this sort of thing happens all the time,.... we'll take off the £70 charge and you can just pay your line rental for the month"
GREAT!!! sorted!!!
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Sorry but that is absolutely outrageous.
Whoever did that at ntl deserves the sack-why on earth are they letting you off paying what you owe?
Sorry, but ntl deserve every bit of flack that they get.