[mrk2y]

i am trying to cancel my ntl (after 6 months) - using the price increase as a reason enough, I have had so many billing problems. every month being charged £4 for NTL Radio Times, each month phoning CS and getting it credited and every month being charged, I am fed up!

Being charged for National calls, even though I am on Talk Unlimited 24, one CS said the numbers I am dialing are not personal/private numbers, (they are) and then another CS said It was because I am not on Talk Unlimited 24 (even though I am, and I am being billed for it, and some National numbers are not being charged to me)

I have 2 telephone lines, as of 1st June 06, the prices have gone up, I am trying to cancel (used Mr Angrys postings to help me) I have sent 3 letters too NTL (Coventry) requesting cancel (as i am still in 30 days since price increase), CS have no record of the letters, just spoken to 0800 052 9403 number, they said I cant cancel, but (again, refering to Mr Angrys posting), he advised that yes, ok you can, but no one has a record of the letters I have sent.

I am getting a little worried, as the 30 days are almost up, I sent another letter to coventry today (Royal Mail Special Delivery) so I hope I can get this resolved and then go back to BT and SKY

Can anyone here (NTL employee) or anyone help me !

Thank you !