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Originally Posted by Retrovertigo
Well if you meant me then I can only go by my own experiences. I know 3 other people on NTL. along with me they all get fed up with outages etc.
I know plenty of people on ADSL, none of whom have ever complained of having problems with the service.
And the folks on NTL seem to have problems far more than should ever really be occuring. That's not a great statistic.
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Well yeah, it's not a great statistic.
OTOH, what exactly is your anecdote saying? Are you saying you know lots of people, who live in the same area as you, that have a nigh on perfect ADSL connection which presumably you could go and get? If so, why do you put up with not having it too?
My NTL connection has been good for years. I'm talking a few hours downtime a year and I don't have problems sustaining 2mb downloads.
If it wasn't I'd switch to something else. At the time I got NTL "something else" didn't exist and so I suffered. But today I'd have to be a complete buffoon to accept a poor internet connection given a choice.
Moreso with NTL, because until they sort out CS and change their name [they've got 2 relatively untarnished ones to pick from now] it's not worth persuing issues with them. If it works, great, if it doesn't I wouldn't waste my time sitting on the phone.