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Originally Posted by scrotnig
We did this one the other night didn't we? 
I am no luddite, and I appreciate that that many people DO need faster speeds, and it is wholly right that ntl are providing them.
What I don't understand is why existing customers MUST be upgraded even if they don't need to be. From reading the experiances of others, this risks changing my rock solid stable 2mb connection into an unstable fluctuating connection that's faster some days than others, assuming it works at all. That would be no good to me.
I'd rather have the ability to 'opt out' and keep my current speed. Then, if I need it to be faster in the future, I can ask for it. I would even be happy to pay a small admin fee to upgrade in this 'bespoke' way should it be required. |
The point I'm making is that if they upgraded everyone else in your area but not you then you will experience the same issues as if you upgraded too... all the upgrade will do is change a config file on your modem, nothing else, so I just don't see how you expect that your service will be any more or less stable? If you have a stable connection at 2 you will have a stable connection at 4.... if not then it is another issue, not "your upgrade".
Not being funny here but do you actually understand the underlying technology here...??