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Isonstine · 26-06-2006, 17:21

Hello all!

I've recently upgraded to 10Mb but am getting rather poor speeds - averaging just under 4Mb most of the time (some of the time it does tend to go a bit higher but not much).

I've got an ntl 100 modem and I understand that it isn't fully compatible with 10Mb. But I happened to speak to a mate who had an ntl 250 modem that he no longer needed after cancelling ntl. I haven't connected it up yet as I've read it's not possible to simply swap the modems over...that's if it would make it any better anyway!

What's the best way forward, would I need to get in touch with ntl personally to actually install a modem from them?

If I could do it myself or without an engineer that would be great, but any general advice would be gratefully received.

26-06-2006, 17:21	#1
Isonstine Inactive Join Date: Jun 2006 Posts: 1	New modem Hello all! I've recently upgraded to 10Mb but am getting rather poor speeds - averaging just under 4Mb most of the time (some of the time it does tend to go a bit higher but not much). I've got an ntl 100 modem and I understand that it isn't fully compatible with 10Mb. But I happened to speak to a mate who had an ntl 250 modem that he no longer needed after cancelling ntl. I haven't connected it up yet as I've read it's not possible to simply swap the modems over...that's if it would make it any better anyway! What's the best way forward, would I need to get in touch with ntl personally to actually install a modem from them? If I could do it myself or without an engineer that would be great, but any general advice would be gratefully received.