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Originally Posted by susie r
I've been having exactly the same probs here too!!! On Friday I'd had enough as the cable light on the modem kept going off.then on.then off again, the t.v was also playing up. Called broadband support & the indian lady got me to go thru all the steps I'd already tried.i.e turning off the modem, waiting a few mins then powering up again, she assured me that its not a "local" problem and has booked an engineer for tomorrow morning...............its worked fine all day today..........dying to see what the engineer comes up with!
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Engineer arrived at 10 am this morning, he's changed the modem to a nice little blue one NTL250, the old Terrayon one was on its way out apparently.He's also booked someone to come and have a look in the green box on the corner to see if anything needs doing in there.