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Originally Posted by steveuk19
sp3ctre
Thanks for your quick reply. I think you're right, I should just wait for the modem instead of queueing on the phone to cancel it, tho I might give them a ring about the Samsung picture quality!
Steve
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yeah, wait for modem first, then do that, otherwise they'll just give you a samsung box... also, make sure when you make the complaint that you tell them you want to KEEP your modem, or else they may take it out... if they get arsy tell them you want to keep it or you'll cancel
