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Originally Posted by Chicken
NTL did something similar with us - we went to the bank and they didn't want to know, they said it was too small an amount (it was about £40) for them to get involved....  |
Not true, I put in an indemnity claim for £19 from O2, they said it can take upto 28 days....took 22. If a direct debit is for the wrong amount or the incorrect date, your bank should do an indemnity claim, if not they are being lazy.