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Ignition · 06-11-2003, 16:56

Can't see how port blocking, a commonly done thing by a number of other ISPs, can be construed as not customer focussed.

If I remember right criticism was being levelled for not doing anything, now that steps are being taken that's apparently wrong as well?

BTW Th'E check www.dslreports.com - a few US cable ISPs have introduced 'soft' caps, IE not set in stone but excess usage = warning followed by service suspension, and another has introduced a monthly limit of 30GB a month down and 7.5GB a month up.

What you consider to not be customer focussed some others might consider necessary steps towards protection of customers and network assets, agree communication could be better however the port blocking is an entirely good idea, as is a properly implemented bandwidth ceiling or other protocol based limit on use.

However uncompetitive you consider ntl to be fact is the broadband product, which you seem to be specifically referring to, is still taking on customers at a more than respectable rate.

06-11-2003, 16:56	#2
Ignition Permanently Banned Join Date: Jun 2003 Location: South-East London Age: 48 Services: Depends who's being serviced :p Posts: 2,588	Re: Is there a BT connection in NTL Can't see how port blocking, a commonly done thing by a number of other ISPs, can be construed as not customer focussed. If I remember right criticism was being levelled for not doing anything, now that steps are being taken that's apparently wrong as well? BTW Th'E check www.dslreports.com - a few US cable ISPs have introduced 'soft' caps, IE not set in stone but excess usage = warning followed by service suspension, and another has introduced a monthly limit of 30GB a month down and 7.5GB a month up. What you consider to not be customer focussed some others might consider necessary steps towards protection of customers and network assets, agree communication could be better however the port blocking is an entirely good idea, as is a properly implemented bandwidth ceiling or other protocol based limit on use. However uncompetitive you consider ntl to be fact is the broadband product, which you seem to be specifically referring to, is still taking on customers at a more than respectable rate.