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Originally Posted by hatrick
Can I ask what a Headend is?
Am in Luton/Dunstable borders and we are down to..........
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The headend contains all the equipment required to distribute the signals to the area served by it.
I'd be extremely surprised if the entire headend is down, they will have a UPS. However if something within an essential rack fails and takes out the breaker feeding its electricity then these outages happen. I'd guess either the ATM switch is down or its the rack containing the equipment which distributes to the hub sites.