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Originally Posted by HowardCanning
Yes. And no. Why bother, I have done before and they don't seem to give a toss. I'll give them a ring if it's not fixed later anyway
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Why bother?
Well, if something goes wrong, NTL may or may not know about it (whether through someone reporting it, or through some sort of diagnostic test).
If you report it, a) you know that the know, and b) if they don't fix it or try and fob you off, we can get our contacts to look into what's gone wrong.
Believe me, our site contacts do kick butt if needed. However, they cannot do *anything* unless they can trace the original call for the problem.