Quote:
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Originally Posted by Russ D
Welcome to the site 
Fortunately the vast majority of ntl employees are helpful, especially those who post here and help out in their own time. |
Well, this is exactly what makes you angry. That some of them are ok.
I was paying compliments to one of them who enabled my call divert service that didn't work for weeks, ensuring me that everything will be ok from now on. Unfortunately, I was disconnected without warning later on the same day...
But as I said in a previous post, nothing (BUT NOTHING) compares to the scam of the international calling plan. They tell you they activated it and off you go making calls abroad. Then, by the magic commodity of DD they get off you large sums of ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£ÃƒÆ ’‚£s telling you that they can't see International calling plan set up on your account.
Also, I wonder if they ever reply to complaint letters / emails (they sure don't in my case)