Cable Forum - View Single Post - What is error code 11

autumnkat · 22-06-2006, 20:31

HI, i am typing this on behalf of my friend who has NTL. She has no internet connection, hasn't done for two weeks. She has been with NTL for over a year and has set top box and ethernet connection. Well two weeks ago her computer wasn't connecting to internet, she she phoned NTL, who went through usual checks (wires, cables etc) and even uninstalled and re-installed NTL, still with no luck. I took my laptop over and tried installing it, and it said same as hers, no connection, error code 11. The technical came out, and said it was her computer that was causing problems, but we said to him, it can't be, as same was happenin on my laptop. He was mistified and told her she should call back NTL!!! (Very useless technician!).

So we are stuck with this error code 11 - no connection to internet!!

Any ideas anyone, as its drivin us mad phonin NTL all the time!!

KAT X

22-06-2006, 20:31	#1
autumnkat Inactive Join Date: Jun 2006 Posts: 10	What is error code 11 - no connection HI, i am typing this on behalf of my friend who has NTL. She has no internet connection, hasn't done for two weeks. She has been with NTL for over a year and has set top box and ethernet connection. Well two weeks ago her computer wasn't connecting to internet, she she phoned NTL, who went through usual checks (wires, cables etc) and even uninstalled and re-installed NTL, still with no luck. I took my laptop over and tried installing it, and it said same as hers, no connection, error code 11. The technical came out, and said it was her computer that was causing problems, but we said to him, it can't be, as same was happenin on my laptop. He was mistified and told her she should call back NTL!!! (Very useless technician!). So we are stuck with this error code 11 - no connection to internet!! Any ideas anyone, as its drivin us mad phonin NTL all the time!! KAT X