I get phone calls from NTL reps several times a week asking to set up,or reset up my DD account?
I'm not entirely sure these people that say they are from NTL are from NTL at all,I have been reading several cases online and also have spoken to other NTL members at both the websites I run for my old schools and they have all had similar problems.
Russ seems very helpful via this forum,but we will see tomorrow when I get a call from an NTL representitive.(hopefully a potentially bright one!)
Most People I have spoken to today have stopped the direct debit and have told me that they will sue NTL if they continue to set up direct debits without their knowledge.(Which is illegal.)
My bank is pretty fed up aswell and I'm pretty sure every court in the land would back us up.
Post your comment and ask for help here:
http://groups.google.com/group/uk.legal
Google groups uk.legal It's free!
Very helpful.
I think you will find the first two hours of every solicitors time is free of charge, get the legal advice, try not get into to much of a state, lifes to short.
Sounds to me that it's a case of give them enough rope!!
Apart from that I've shouted and got rude enough for everybody for one day.