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bod62uk · 22-06-2006, 18:53

NTL have tried twice in May and Twice this Month (June) to set up an illegal direct debit on my bank account.
This has left me overdrawn twice and has created many financial and personal problems with my partner and I who got NTL for it's alledged cheapness!
I have never had a bill and to top it all when you ask for a replacement bill they charge an additional ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£4 for the pleasure.
I can see no way of complaining and the staff that you talk to seem ignorant at best.
I have incoming calls only on my landline and a reduced TV service despite the correct direct debits being paid.
I will not be paying for this shoddy service,they can eat the cr#p from my ar#se before I give them anymore money.
They have failed contractually to maintain my service,and have attempted to illegally remove funds from my account.
If and When NTHELL decide to prosecute me, I will counter sue them on these grounds.
I would advise anyone thinking about using NTL services to consider the shoddy way this company operates and consider using cheaper and faster ISP such as Homechoice via a BT line.
NTL upload speed is painfully slow...zzzzzzzzz!
Sod Them.
NTL are S#it at best!!!

22-06-2006, 18:53	#1
bod62uk Inactive Join Date: May 2006 Posts: 11	NTL Illegal Direct Debit NTL have tried twice in May and Twice this Month (June) to set up an illegal direct debit on my bank account. This has left me overdrawn twice and has created many financial and personal problems with my partner and I who got NTL for it's alledged cheapness! I have never had a bill and to top it all when you ask for a replacement bill they charge an additional ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£4 for the pleasure. I can see no way of complaining and the staff that you talk to seem ignorant at best. I have incoming calls only on my landline and a reduced TV service despite the correct direct debits being paid. I will not be paying for this shoddy service,they can eat the cr#p from my ar#se before I give them anymore money. They have failed contractually to maintain my service,and have attempted to illegally remove funds from my account. If and When NTHELL decide to prosecute me, I will counter sue them on these grounds. I would advise anyone thinking about using NTL services to consider the shoddy way this company operates and consider using cheaper and faster ISP such as Homechoice via a BT line. NTL upload speed is painfully slow...zzzzzzzzz! Sod Them. NTL are S#it at best!!!