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Originally Posted by hu5sain
yes i understand that, but a few guys on the first page of this topic were told how to reset it themselves, so i want to try if that works out. Still waiting for someone to tell me how to do it 
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As far as I'm aware, you cant reset it yourself from the property. You need to phone up Custoemr Services. If you are not subscribed with NTL you shouldnt be using the box anyway.