Originally Posted by Argster

they ruined my house fascia to install the ntl box, they made a mess indoors (a rainy day and technician's feet smelled), and got off me £130+ monthly for 7 years.

Their favourite trick: Deactivating without letting me know my International Calling plan (due to unidentifiable technical fault) resulting to international calls bearing original costs. Very nasty if you ask me.

Another thing they do is NOT turning up at appointments in concecutive attempts to get them there.

Just being forced to switch to BT. Let's see if they are any better.